Warranties

Your warranty, handled by PICKY.

We assess your paddle under the manufacturer's warranty policy and handle the claim with them directly. Once a replacement is approved, we arrange it from our UAE stock, subject to availability.

Tell us what happened

Contact us with your order number, clear photos or a short video of the issue, and your paddle's serial number if it has one. We'll review the details and let you know the next step. Please wait for our instructions before sending your paddle back.

What your warranty covers

Coverage and warranty periods vary by brand and model. Manufacturing defects are assessed under the applicable manufacturer's policy. Normal wear, accidental damage, misuse and modifications may be excluded. Keep your proof of purchase and complete any required product registration.

We confirm the coverage that applies to your paddle and coordinate any inspection or manufacturer approval. You deal with PICKY throughout the claim.

Brand policies

• Honolulu warranty policy
• LUZZ warranty policy
• Selkirk warranty policy
• Six Zero warranty policy
• RPM warranty policy
• Lunar support & warranty enquiries
• JOOLA warranty policy (US)

For Lunar coverage, contact us with your model and order details.

Returns and refunds

We do not offer change-of-mind returns or court trials. Your rights for faulty, damaged or incorrectly supplied goods remain protected. See our refund policy.